Questions, answered

Email, CRM, and your LinkedIn connections and messages today, with calendar, WhatsApp, SMS, Apple Contacts and more coming soon. Roll out company-wide and CTD builds everyone's network automatically.

No. By default CTD reads only your email headers - who you emailed and when, not what you wrote. That's everything we need to score your relationships.

You can optionally grant access to email bodies, but we use them only to show you the emails you've exchanged with a person (on your request) and to pull contact details from email signatures. Even then, CTD never stores email bodies on our servers.

It starts with your real email activity - and it only counts when it's two-way. If someone emailed you 100 times but you never replied, that's a zero. Big group threads (you plus 100 other people) don't count either - you and the other person have to email each other directly. From there, the more you've exchanged and the more recently, the higher the score.

Upload your LinkedIn data and we layer it in: a connection on its own is a weak signal, but two-way LinkedIn messages (or real email history) bump it up.

Then we go further. Using public data, we surface relationships you'd otherwise miss - if you and someone never emailed and aren't even connected, but you worked at the same company, at the same time, in similar roles (say, both VPs), we predict you know each other. That opens up far more warm paths - with zero extra effort from you.

Yes - natively. Connect Salesforce or HubSpot once and CTD pulls in your target accounts every day, so we know which accounts matter, who owns each one, and what you're working. Every company and person record is then enriched with your CRM data - so you can ask Claude things like "show me paths to accounts I own," "paths to the CXOs in my accounts," or "my accounts with open opportunities."

And it goes both ways. Through our API you can push CTD data straight back into your CRM - relationship scores, number of warm paths, connection strength, contact titles and more. Everything you see in the app is exposed via the API, so you decide exactly what flows into your CRM.

No. On paid plans you get unlimited API and MCP usage - there are no credits to buy and nothing to top up. You pay once, then query your network as many times as you want. The only thing in place is standard rate limiting to keep things stable - that's it.

Your CRM tracks companies and deals. CTD maps the people - and more importantly, who across your entire fund already knows them. It's the relationship layer between your collective network and the founders you want to reach. Deal-sourcing tools tell you what to look at; CTD tells you who can get you in the room.

And it works with your existing stack, not against it. Connect Salesforce or HubSpot and CTD enriches your CRM records with relationship intelligence - relationship scores, number of warm paths, connection strength, contact titles and more - and syncs your target accounts daily. Everything you see in CTD is exposed via the API, so you choose exactly what flows back into your CRM.

CTD is built for low-friction adoption. When you roll out across the fund, admins can set up accounts without each person lifting a finger - we build everyone's graph automatically from their connected work email. From there, each person can opt in to add more: connect a personal inbox, or add their LinkedIn connections and messages.

And we've made that effortless - just drag and drop your LinkedIn export and tell Claude "upload this to CTD". Portfolio founders especially love it: they get access to the fund's broader network for hiring and sales, so adoption is a genuine win-win.

You're always in control of what you share. You can mark any connection as private so no one else can see it - or start with a fully closed network and whitelist exactly who's allowed to see your connections. And even when a connection is shared, all anyone else ever sees is the person's name, avatar and your relationship score - never the underlying emails, messages or contact details.

Yes. Everything in CTD is exposed via our API - relationship scores, warm paths, connection strength, contact details and more - so you can pull it straight into your internal tools or data warehouse. And our team will provide resources and hands-on support to help you get the integration done.

No - CRMs store and manage deal data. Warm introduction software surfaces the relationship paths that help you reach the people in those deals. The two are complementary, and the best platforms integrate with your CRM rather than replacing it.

LinkedIn shows you who you're connected to. Warm introduction software shows you how strong those connections actually are - based on real interaction data - and surfaces paths through your entire team's network, not just yours. It also orchestrates the actual introduction, not just the discovery.

Typically email metadata (who you've emailed, how often, how recently), LinkedIn connections and career-history overlaps. CTD uses all of these to produce a relationship score - never reading the content of emails, only the signals around them.

Any team where trust accelerates outcomes: enterprise sales, VC/PE, recruiting, fundraising and partnerships. The higher the deal value, the more a warm introduction matters - and the more ROI the software generates.

CTD is built on a global relationship graph - every CTD user strengthens the network for everyone else. When someone in your extended circle is already on CTD, their network becomes reachable to you. You also get granular privacy controls: start closed and whitelist, or start open and block. On top of that, CTD scores every relationship on real interaction signals, includes ghostwriting and intro orchestration, syncs with your CRM, and offers an API for custom workflows.