Security and Privacy

Nothing matters more than trust. How CTD handles your data, what others can see, access levels, and our security posture.

What data do you analyze and store?We only store your email headers and footers. This includes the "from", "to", "cc", "bcc", date & time, subject lines… Can I make my account private?Connect The Dots offers three different privacy settings. Custom Data Retention PoliciesConnect The Dots works by ingesting a simple set of metadata from email accounts connected to the platform. When empl… What can I see? What can other people see?If you choose to make your network visible to friends and coworkers, all they can see is the name, title, company, an… What access do you need to provide? Read-only, metadata-only?For Connect The Dots to work we need access to your Gmail or Microsoft Outlook account. There are two available optio… Security OverviewAt Connect The Dots we do not believe that security requires a unidimensional solution. To provide effective security… Can I block specific people or companies? How about hiding contacts?Short answer: yes and yes. We all have many different types of relationships. Some are more sensitive than others. Bl… With Metadata-only access, can I see my email history?Yes, partially. You’ll be able to partially understand your email history through their subject lines and the partici… Can I upgrade from Metadata-only access to full access?Yes, you can upgrade to full access at any time. By doing so, you’ll be able to view the bodies of your email communi… Are you SOC 2 compliant?Connect The Dots has successfully completed its third-party SOC 2 (Type II) compliance attestation annually since Dec… How does User Tracking work?Filler Text What can my company see?Can anyone see the bodies of my personal emails? Only you. Please don't worry, there is no admin user with superuser…
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